A support worker helps a person unpack groceries in the kitchen

Are you interested in completing a course in Individual Support?


With an ageing population and effects from Covid-19, aged care and disability are in high demand

Are you interested in a rewarding career as a support worker? Our Certificate III in Individual Support (Ageing and Disability) course has been tailored to meet industry needs and standards through comprehensive consultation with industry professionals.

Duration6 - 12 months
Mode of deliveryClassroom and Hybrid
LocationsFrankston, Mornington Peninsula, Kingston, Monash, Greater Dandenong, Casey and Hume

CHC33021 Certificate III in Individual Support (Ageing and Disability)

Course Overview

This course will prepare you to work in either ageing and residential facilities, client homes or community groups. This qualification will help you develop the skills and knowledge required to provide personal, physical and emotional support to people who require assistance with daily living, including the elderly and people with disabilities.

Job Outcomes

  • Personal care assistant
  • Residential care worker
  • Respite care worker
  • Disability support worker

Entry Requirements

There are no formal education entry requirements for this course. However, to enrol you must be willing to obtain a:

  • Working with Children’s Check
  • National Police Check
  • NDIS Worker Screening Check.
  • Australian Citizen

You will also need to provide evidence of your vaccination history, including COVID-19.

Course Structure

This course is made up of 15 units of competency including 9 core and 6 elective units.

Core units

  • CHCCCS031 Provide individualised support

  • CHCCCS038 Facilitate the empowerment of people receiving support

  • CHCCCS040 Support independence and wellbeing

  • CHCCCS041 Recognise healthy body systems

  • CHCCOM005 Communicate and work in health or community services

  • CHCDIV001 Work with diverse people

  • CHCLEG001 Work legally and ethically

  • HLTINF006 Apply basic principles and practices of infection prevention control

  • HLTWHS002 Follow safe work practices for direct client care



  • CHCAGE011 Provide support to people living with dementia

  • CHCAGE013 Work effectively in aged care

  • CHCPAL003 Deliver care services using a palliative approach

  • CHCDIS011 Contribute to ongoing skills development using a strengths-based approach

  • CHCDIS012 Support community participation and social inclusion

  • CHCDIS020 Work effectively in disability support


Elective units in our courses may be amended for specific organisational needs. Consultation with the Education and Training Manager is required for tailored electives that align with your organisations requirements.

Course Duration

This model is delivered over a 40 week period.

Classroom model - Training is delivered 1 day a week onsite, (excluding public holidays and school holidays). Work is required to be completed outside of classroom time.

Hybrid model - 1 day a week through a combination of face to face or zoom classes (excluding public holidays and school holidays). Work is required to be completed outside of classroom time.

Speak to one of our team members to confirm the upcoming intakes on offer.

Course Intake

View our course calendar to see upcoming intakes for this course.

Course Fees

Government funded: $150

*Enrolment Fee includes the administration and materials cost

Self-funded: $8,550

Individuals ineligible for funding are obligated to cover the self-funded fee, which incorporates the enrolment fee. Eligibility criteria applies.

For additional service fees, such as re-assessment fees or Recognition of Prior Learning (RPL), please refer to the Student Course guide. This program is delivered with Victorian and Commonwealth government funding to eligible candidates.

For more information on eligibility criteria please click here.

Practical Placement

Hours: 120 hours.

We organise Practical Placement for all our students, however students are also encouraged to seek placement where possible.

*You will need to undergo a National Police Check before you begin the practical placement. Practical placement may not be possible if a check that is carried out contains adverse outcomes. In this instance, you may not be able to complete your qualification and your employment opportunities may be affected. If you are aware of, or are concerned about anything that may appear on a Police Check, please discuss this at your enrolment interview.

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