In an outdoor setting, a smiling and friendly community services worker walks and talks with person who requires support in the community

Are you interested in completing a course in Community Services?


Gain the skills you need to enter the workforce and support people in your local community

Are you interested in a rewarding career working in your community? Our Certificate II in Community Services course has been tailored to meet industry needs and standards through comprehensive consultation with industry professionals.

Duration20 weeks
Mode of deliveryBlended
LocationsFrankston, Hastings, Rosebud, Mornington, Pakenham

Certificate II in Community Services CHC22015

Course overview

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

Job outcomes

  • Support worker (community services)
  • Assistant community services worker
  • Reception front desk staff
  • Customer service staff (community services)

Entry requirements

There are no formal education entry requirements for this course. However, to enrol you must be willing to obtain a:

  • Working with Children’s Check
  • National Police Check
  • NDIS Worker Screening Check.
  • Australian Citizen

You will also need to provide evidence of your vaccination history, including COVID-19.

Course structure

This course is made up of 9 units of competency including 5 core and 4 elective units.

Core units

  • CHCCOM001 - Provide first point of contact
  • CHCCOM005 - Communicate and work in health or community services
  • CHCDIV001 - Work with diverse people
  • HLTWHS001 - Participate in workplace health and safety
  • BSBWOR202 - Organise and complete daily work activities

Course duration

Training is delivered 2 days a week (excluding public holidays and school holidays) in a blended model (Zoom and face to face) and is delivered over 20 weeks.

Course intake

View our course calendar to see upcoming intakes for this course.

Course fees

This training is delivered with Victorian and Commonwealth Government Funding for eligible individuals.

Victorian residents may be eligible for government subsidised training in Victoria under the Skills First Funding Program.

Eligibility exemptions and/or fee waivers may be available to:

  • Asylum Seeker VET Program
  • Eligibility Exemptions Initiative
  • JobTrainer
  • Skills First Youth Access Initiative.

Fee schedule

Skills First funded tuition fee Skills First concession tuition fee Fee for service
Maximum tutition fee $0 $0 $2,283.75
Materials fee $180 $180 $180

* These fees are indicative and may change according to individual circumstances at enrolment. Additional fees may be required for first aid certificate, police check, Working with Children Check and NDIS Worker Screening Check.

A BRACE representative will assist you in determining your eligibility and course fees, a statement of fees detailing all course charges will be provided to you.

Prices and funding eligibility vary. Please view our course fees, message us below or contact us for further information.

Practical placement

There is no work placement for this qualification.

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